Mum sets up hair salon inside hospital to pamper parents of NICU babies: ‘An unreal blessing for us’


It’s stressful for parents if their newborn ends up in the NICU. They are scared and exhausted and sometimes have trouble coping. A mom who also owns a salon is doing her part to care for parents who may be going through a tough time. Sarah Pulley, a former NICU mum, knows the place inside out, according to TODAY. A few years ago, her daughter Amelia was born prematurely and spent four months in neonatal intensive care units at two different hospitals in Indianapolis. Recalling her own NICU experience, Pulley said: “You completely lose all sense of yourself when you have a baby in the NICU.” Speaking of the (then) Ronald McDonald House at Riley Children’s Health Children’s Hospital, Pulley said, “We know those walls very well.”

The Ronald McDonald House Family Room is a program run by the international non-profit Ronald McDonald House Charities. Three programs are offered by the nonprofit: accommodation near hospitals for families with sick children, family rooms inside hospitals where people can eat or shower, and mobile programs that provide services health in eligible areas. Pulley, who benefited from the scheme, said it was “an unreal blessing for us. Every time I was handed a hot meal I had tears in my eyes. Being able to have a space (within the hospital) to take a few minutes to myself and sip a cup of coffee made a bigger difference than I could have imagined,” according to Ronald McDonald House Charities.

Adam Lowe, director of marketing and communications for Ronald McDonald House Charities in central Indiana, said: “Most of the mothers who give birth there have high-risk pregnancies or babies who need medical support. immediate.” Explaining that situations like these in hospitals can strain both parents’ emotions and finances, Pulley said: “When a family can be provided with meals and a place to rest at no cost, it takes away that which can be a huge stressor.”

Now, four years later, the 34-year-old is a volunteer with the same program that helped her once. Riley Children’s Health intended to set up a hair salon in one of the facility’s two family rooms, and as a salon owner, Pulley had extensive salon management experience. She said, “I knew it could be special.” She offered to manage the project. The lounge will pamper new mothers who stay in the Riley Children’s Maternity Tower.

Image source: Getty Images/ER Productions Limited

Parents can relax in a HydroMassage chair, take a nap in a nap pod, and munch on fruit and granola bars inside the area. Pulley donated a chair from her salon, Three Seventeen Hair Design, contacted her distributor who promised to donate $150 worth of free hair care products and offered hair styling abilities. Plus, Pulley goes above and beyond to provide free hair services to exhausted dads and postpartum moms. She said: “We shampoo, dry and massage the scalp on the second Wednesday of every month.”

Pulley understands that “caregivers sometimes need special attention. When your child is in the NICU, we as caregivers tend to neglect each other. Something as simple as a hair wash can help a person feel relaxed and more human. She said her “first mom” took a breath and completely relaxed in the chair while the “second was completely exhausted”. Her third guest’s child struggled like her daughter and she immediately connected with her. Pulley recalls, “She had an emergency C-section and she was so grateful. Our experiences were very similar.” She wants every parent with a child to know that “you’ve got this.” She added, “There’s something about the connection between mothers and the power of touch.” Pulley believes in hope and seeing her daughter thrive, she knows, “We made it.”


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